Contact Center Live, the Zendesk implementation partner
Zendesk is customer service software to improve your relationship with your customers! All customers want to be heard. Zendesk and Contact Center Live bring together all conversations (via e-mail, social media, telephony and chat) with your customers in one place. Gather valuable information and discover how you can further increase customer satisfaction by getting an even better picture of them than you have ever had before.
- Configuration of Zendesk according to the customer’s wishes and requirements
- Cataloguing and configuring optimum workflows for the benefit of customer experience
- Developing tailored integrations in Zendesk to make customer and other data from your current system accessible in Zendesk
- Training and support for employees
Your customers can also easily contact you by phone. With our Interaction Platform, ‘telephony in the cloud’ is linked to Zendesk, which means that tickets can automatically be generated for inbound calls and customers can be called back with a touch of a button.
Feel free to contact us for more information: firstname.lastname@example.org or 088 123 2401